Privacy policy
1. Introduction
Surya Home Appliances respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal information on satyamhome.com.
2. Data Controller & Contact
We are the data controller. Contact us at:
Address: F11 Sector-3 Bawana IND. Area, New Delhi - 110039, Delhi, India
Email: info@satyamhome.com
3. What Information We Collect
- Device information: browser type, IP address, cookies, etc.
- Order information: name, billing/shipping address, payment details, email, phone.
- Other information: newsletter opt-ins, customer inquiries.
4. How We Use Your Information
- Fulfill orders, process payments, ship products, send confirmation emails
- Improve user experience, analyze trends, personalize content
- Send promotional emails (if consented)
5. How We Share Your Data
- With third-party processors (shipments, payments, analytics)
- To comply with legal obligations or protect rights
- In case of a merger or asset sale
6. Cookies & Tracking
We use cookies and web beacons (e.g., Google Analytics). You can disable cookies in your browser settings.
7. Data Security
We implement reasonable security measures (e.g., encryption, secure server storage).
8. Retention
We keep personal data as long as needed to fulfill services and comply with legal obligations.
9. User Rights
Depending on your location, you may have the right to:
- Access, correct, erase, or port data
- Restrict or object to processing
- Withdraw consent
- Lodge a complaint with a regulatory authority (e.g., GDPR, CCPA)
10. Children’s Privacy
Our site is not directed at children under 13. We do not knowingly collect their information. If you believe we’ve collected a child’s data, contact us to delete it.
11. Updates
We may update this policy. The new version will bear a revised Effective Date.
